Privacy

Privacy Policy for Chic 10

Last Updated: May 24, 2026

At Chic 10, we believe that the magic of an experience lies in its intimacy. Just as we curate moments that feel like a secret pressed into the palm of your memory, we treat your personal data with the same level of discretion, care, and protection. We do not sell your data, we do not profile you for advertising, and we do not let algorithms dictate your journey.

This policy outlines how we collect, use, and safeguard the information you share with us as you explore our world.

1. What We Collect

We practice data minimalism. We only collect information strictly necessary to create, deliver, or improve the specific experiences you engage with.

Voluntary Information: When you book an experience, subscribe to our newsletter, or contact us, we may collect your name, email address, and specific preferences (e.g., dietary restrictions, accessibility needs, or sensory sensitivities) to tailor the event.
Experience Data: During an event, we may capture anonymized interaction data (e.g., which “beats” triggered a pause, time spent in specific zones) to refine future designs. This data is never linked to your identity unless you explicitly opt-in for personalized follow-up.
Technical Data: We collect standard server logs (IP address, browser type, device info) solely for security, fraud prevention, and performance monitoring.

2. How We Use Your Information

Your data is used exclusively to uphold our mission of creating astonishment:

To Deliver the Experience: To ensure your visit is seamless, personalized, and safe.
To Refine the Art: To analyze aggregate patterns in how people interact with our installations, helping us design better “electric” moments.
To Communicate: To send you confirmations, updates regarding your booking, or occasional newsletters about our philosophy (which you can unsubscribe from at any time).
To Protect: To secure our digital and physical spaces against unauthorized access or abuse.

We explicitly do NOT:

Sell, rent, or trade your personal data to third parties.
Use your data for targeted advertising or behavioral profiling.
Share your identity with partners unless required for the logistics of a specific event (e.g., a venue partner), and only under strict confidentiality agreements.

3. Data Storage and Security

We employ industry-standard encryption (TLS/SSL) for all data in transit and at rest. Our servers are hosted in secure, access-controlled environments.

Because we believe in the sanctity of the “secret,” we retain your personal data only for as long as necessary to fulfill the purpose for which it was collected. Once an experience concludes and the logistical window closes, we either delete your personal identifiers or anonymize the data permanently.

4. Cookies and Tracking

Our website uses essential cookies to ensure functionality (e.g., keeping you logged in during booking). We do not use third-party tracking pixels or invasive ad-tech cookies. If you choose to disable cookies in your browser, you may still browse our public content, but certain interactive features or booking capabilities may be limited.

5. Your Rights

You are the owner of your story. You have the right to:

Access: Request a copy of the personal data we hold about you.
Rectify: Correct any inaccurate or incomplete information.
Delete: Request the erasure of your data (“Right to be Forgotten”), effectively removing your footprint from our systems.
Opt-Out: Withdraw consent for communications or data processing at any time.

To exercise these rights, please contact us at Chic10@proton.me.We will respond within 30 days.

6. Third-Party Links

Our experiences may occasionally guide you to external sites or partners. Once you leave the Chic 10 ecosystem, this policy no longer applies. We encourage you to review the privacy practices of any third-party sites you visit.

7. Changes to This Policy

As we evolve, so too might our practices. We will post any changes to this policy on this page with an updated “Last Updated” date. Significant changes will be communicated directly to you via email.

8. Contact Us

If you have questions about this Privacy Policy, or if you wish to discuss how we protect your privacy, please reach out:

Chic 10 Privacy Team Email: chic10@proton.me Address: [Insert Physical Address or “Virtual Office”]

At Chic 10, your privacy is not a constraint; it is a foundational element of the trust that allows us to create the extraordinary together.